Policies

Shipping Policy

Last updated: July 2026

Lusaka delivery

Same-day or next-day delivery within Lusaka.

Nationwide

2–5 business days to other towns in Zambia.

Quality Check

Every item is tested and inspected before dispatch to ensure 100% functionality.

Safe handling

Every package is checked and securely sealed.

Delivery areas & fees

We deliver across Lusaka and to all major towns in Zambia. Delivery fees are calculated at checkout based on your location and the size of your order. Free delivery is offered on selected promotional items within Lusaka.

Order processing

Once your order is confirmed, our team tests and inspects every item to ensure 100% functionality before preparing it for dispatch. You will be contacted via WhatsApp or phone to confirm the delivery address and timing.

Tracking your order

For now, tracking updates are shared directly via WhatsApp. We will message you when your order is dispatched and again when the rider is on the way.

Need help?

For any shipping questions, please reach us via the WhatsApp button on this site.